Our employees are the hub of our organisation and a major factor to H2O’s successes and recent growth.
The majority of our activities are customer facing and involves direct interaction with our Clients’ customers. Our staff are highly trained in all aspects of customer service and it is their responsibility to recognise customers needs and deliver a service that leaves customers feeling special and valued. All our operatives take pride in their appearance, which displays a vision of professionalism at all times.
This includes dealing with water supply issues from leaks, meter installations, meter readings and plumbing work.
We have a loyal workforce with a very low turnover/churn. That’s why you rarely see an advert in newspapers for work with H2O Water Services.
PEOPLE IN THIS INDUSTRY SEE H2O AS THE EMPLOYER OF CHOICE
Training & Development
Learning and development is one of the cornerstones of our organisations business strategy. A key goal is to ensure we employ highly skilled and motivated employees who demonstrate good performance and continually strive to improve – learning and development is viewed as a critical component in realising our aims.
The Company provides the learning and development tools to enable our employees to positively understand and meet the requirements of their positions and prepare for and optimise their potential for the future.
H2O are currently considering introducing apprenticeship schemes details of which will be available in September.